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Privacy Policy

Privacy Policy

Define Imports Pty Ltd (trading as Define Watches) understands that you care how personal information is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting Define Watches, you are accepting the practices described in this Privacy Notice.

Your consent to this privacy policy

By providing Define Watches with personal information, you signify that you agree with the terms of our Privacy Policy as posted here. If you do not agree with any term in this Policy, please do not provide any personal information.

If you choose not to provide personal information, you may not be able to do certain things, like access particular areas of our website, order products or send e-mail to us.

Define Watches does not sell products for purchase by children. If you are under 18, you may use only with the involvement of a parent or guardian.

The information collected by Define Watches

This notice applies to information collected or submitted on the Define Watches website. We collect information from these primary activities.

1. Online or Telephone requests or purchases
When you request information or purchase a product online or by contacting us via phone, we collect certain information to process your order. This information includes your name, billing and shipping information, phone number, e-mail address and your choice of payment method.

We use the information collected from your order to verify and process your request and/or ship your new watch or watch accessories. To process your payment, we use the services of a merchant services provider.

If you choose to pay by credit card, please note that we do not store your credit card number, expiration date or security code – this information is passed directly through to our merchant services providers (operated by St George Bank for VISA, MasterCard, American Express and Discover payments) for approval and payment processing.

2. Registration for Events
We sometimes offer registration to attend events that we sponsor, including product launch events and road shows. If you choose to register for an event, we collect your name, e-mail address, phone number and your preference for the sessions you would like to attend.

In these instances, other than for registration and security purposes at the event with any event organisers, the information you provide is not shared with others or used for other purposes.

Disclosure of personal information

Define Watches may disclose your personal information to affiliates or unaffiliated third parties if we believe in good faith that such disclosure is necessary:

a) to comply with the law or in response to a subpoena, court order, government request, or other legal process,

b) to protect the interests, rights, safety, or property of Define Imports Pty Ltd (trading as Define Watches) or others,

c) to enforce any terms of service on this Web site,

d) to provide you with the services or products requested by you, and to perform other activities related to such services and products, including billing and collection,

e) to provide you with information, special offers, or promotions from Define Watches to which you consented, or

f) to operate Define Watch’s systems properly.


The Define Watches website may make use of a technology called “cookies” which stores small pieces of information on your computer; this technology can be used to identify repeat visitors and/or offer them personalised services. Cookies, by themselves, cannot be used to find out the identity of any user, and Define Watches never sends unsolicited bulk email (‘UBE’ or ‘spam’).

Confidentiality and security safeguards

Define Watches takes technical, contractual, administrative and physical steps to protect against unauthorised access to, and disclosure of, individually identifiable information. These steps can include firewalls, secure socket layers, password verification and other methods.

External links

Define Watches is not responsible for the privacy policies of web sites to which a Define Watch’s web page may link, or for those of any downstream linkages.


Site measurement statistics may be used to personalise your web site experience, as well as to evaluate – anonymously and in the aggregate – statistics about usage of the web site. Information about your computer, such as your IP address (a number assigned to your computer whenever you surf the Internet), the type of Internet browser you are using, and the type of computer operating system you are using may also be collected and linked to your personal information.

The collection of this information is to ensure that our web site presents the best web experience for visitors, and that it is an effective information resource.

How to contact us

Any questions or queries regarding these privacy policies should be directed to Define Watches by clicking here.

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