Secured & Insured Express Delivery
At Define Watches we securely ship our speciality timepieces to locations across Australia, New Zealand, Hong Kong, Singapore and more. View our detailed shipping information below.
Express Delivery within Australia
We want to get your order sent as quickly and safely as possible. As such, all orders placed with Define Watches are shipped with Toll Priority or Express Post and are fully insured up to $10,000 for Australia Express Post deliveries and $50,000 for Toll Priority.
A flat delivery charge for this service within Australia is $35.00. A discounted rate of $15 applies for smaller items (under 500gr) such as bands.
Please note: Toll Priority can only be used if the delivery address will be attended on the day of delivery, otherwise additional re-delivery charges may be incurred.
Toll Priority is usually a quicker option to most city areas but only if the delivery/work address will be attended and an authorized person is there to take delivery. If there is a chance no one will be there to collect the parcel, we recommend using Express Post to save redelivery fees and additional charges. Please keep this in mind when selecting your shipping option.
If your item is valued over $10,000 Toll Priority is the only insured option providing coverage of items up to $50,000. If your delivery value exceeds this amount, individual arrangements will be made by contacting us.
Optional Additional Hand-to-Hand Secured Transit Service
A fully tracked and insured courier service highly recommended for items valued between $10,000 – $100,000. Please inquire via email to firstname.lastname@example.org. Insured value up to $100,000. The cost for this premium delivery service is $900
Higher insured values available upon request.
Courier Delivery to New Zealand, Hong Kong, Singapore, and other international destinations
After years of searching, we’ve established a fast and reliable network of partners for our international shipping to ensure your order from gets to you as quickly and safely as possible.
All orders shipped from Define Watches to New Zealand are shipped via FedEx Courier and are fully insured up to $60,000. A flat delivery charge to New Zealand is AUD $50.00. A discounted rate of AUD $25 applies for smaller items (under 500grms) such as bands.
Watch orders can be shipped to Hong Kong, Singapore, and internationally via DHL or FedEx at a flat rate of $75 for fully insured delivery (up to $60,000 value) to your door.
If you have any queries regarding shipping or would like to discuss alternative arrangements please get in touch with us via email: email@example.com