German, Austrian & Swiss luxury watches

"As a nervous first time buyer of a quality watch, I was amazed by the service I received. Peter was patient and had time for all my silly questions. The watch was delivered across the world on time and was perfect. A great price, great service and a truly great watch. Thank you!"

"Had a fantastic visit to your beautiful store and it was lovely to meet Peter and his wife Lydia. You were both so helpful in aiding my wife and I on our new watch purchase. Thank you so much, it was a pleasure buying from you."

"It arrived this morning. Very pleased with it, have been looking forward to purchasing one for some time now. Exactly what I was hoping for. Your customer service -- first class. Quick response with my communications and quick service after placement of my order. There is something called 'buyers remorse'. I have none of that. It is the watch I have researched for some time and found to be my first choice."

"An amazing experience all round dealing and purchasing from Peter at Define. Shopping from interstate I probably asked way too many questions about the Sinn collection, bracelets and finishes Peter having an answer for them all along with fantastic knowledge about the brand. He also approached the factory directly on my behalf about customisation. My final choice arrived in Sydney within hours of purchasing, perfectly packed and presented. Couldn't be happier!"

"Hi, just a note to say thanks. Watch arrived today – awesome watch, excellent packaging and shipping. Much appreciated, will spread the word!"

"Peter was very professional to deal with throughout, and really went the extra mile after I had purchased my new watch by adjusting the bracelet for me - it was spot on - and even setting it to my local time, so it was ready to go straight out of the box. I look forward to many years with my new T2, and hope to add to my German watch collection with Peter's help in the future. All in all I am very impressed with the product and the service!"

"I am so impressed with Define Watches' service. My old watch died over the Christmas holidays and after reading a few reviews and calling around, I discovered that Define is the only retailer in Australia carrying the Sinn range. The Define website is so well laid out with multiple photos, which made it easy to decide on the specific watch that I wanted. I called Peter from Sydney and he arranged delivery of my order within a day, with the strap already adjusted to the my size. Well done - it's rare that an online purchase is this satisfying!"